Privacy & Data Handling
Last updated: 1 October 2026
This page covers two different things, and the second matters more than the first: what this website collects, and what happens to the business data you share with us during a project.
What this website collects
Only what you type into the quote form: your name, work email, and whichever optional fields you choose to fill — phone or WhatsApp number, business name, industry, the service you are after, your data volume and format, your deadline, and your message.
Our servers also record the standard technical information every web request carries, including your IP address. It is used to keep the form working and to rate-limit automated abuse, and it is not used to build a profile of you.
There is no file upload on this site
So your files stay in your control. Share a link you own instead — Google Drive, OneDrive, WeTransfer — or ask us on the form for an address to send to. A link you own is one you can switch off, and one whose access you can see.
Why we collect it
- To reply to your enquiry and work out whether we can help.
- To scope and price the work accurately.
- To keep a record of the conversation while we are working together.
- To protect the form from spam and automated abuse.
We do not sell your information and we do not share it for advertising.
By sending the form you agree to us using your details for these purposes only. You can withdraw that consent at any time by writing to us, and we will stop using and delete your details, except where the law requires us to keep a record.
Where your enquiry goes
Three places, all ours. It is emailed to the founders through a third-party email delivery provider, so your message passes through that provider in order to be sent. It is written as a row in a private Google Sheet. And it is saved in our private enquiries inbox, a database that only the founders can open after signing in, which is how we keep track of which enquiries have been answered.
The same provider sends you one confirmation email, to the address you entered, saying the enquiry arrived. It repeats your first name and the options you picked on the form, nothing else you typed, and it is the only email you get from us until we reply in person.
The sheet is stored with Google and the inbox with Supabase, and each is subject to that provider's own infrastructure and security practices. Neither is shared, published or linked to from anywhere, and nothing you submit can be read back through the public website.
If you would rather not be recorded there, email us directly instead of using the form — the address is at the foot of this page — or ask us to delete your enquiry and we will remove it from all three.
Who handles your data for us
We use a small number of established services to run this website and our inbox. Each one handles your information only to provide its service to us:
- Vercel — hosts this website and its page-view analytics, and processes the form when you send it.
- Resend — delivers the enquiry email to us and your confirmation email to you.
- Google — the Google Sheet that records enquiries, and the Gmail inbox our business email arrives in.
- Cloudflare — runs our domain and forwards email sent to support@makemymis.com to that inbox.
- Supabase — the database behind our private enquiries inbox and the website's seasonal offers.
Some of these services store data on servers outside India. We do not pass your information to anyone else, and no subcontractors work on your project.
Analytics and cookies
This site uses Vercel Web Analytics to count page views and measure which calls to action are used. It is served from this same domain, sets no cookies, and does not build a cross-site profile of visitors. There are no advertising or tracking cookies on this site.
Your theme preference (light or dark) is stored in your own browser's local storage. It never leaves your device and is not sent to us.
Your project data
The full handling rules — what to send, what to strip out first, who can see it, how long it is kept and how it gets deleted — are on the Scope, Revisions & File Retention page. In short:
- Send the minimum sample needed, not the full dataset.
- Where the work does not need identifying fields, strip them before sending rather than trusting anyone with them.
- Only the two founders access your files. No subcontractors are used.
- Working copies are deleted within 30 days of a project closing, or sooner on request.
- Nothing of yours is published without written permission.
How long we keep your enquiry
The email, the spreadsheet row and the inbox entry are kept while the enquiry is live, and afterwards as a record of who we have spoken to. If an enquiry does not turn into work, we remove all three within twelve months. Ask us sooner and we will do it sooner.
How we protect it
- Every page and the form are served only over HTTPS, and browsers are told never to connect without it.
- The form is checked on our server before anything is sent, and repeated or automated submissions are blocked.
- There is no file upload on this website. Enquiries are written by our server only, and the database refuses every request to read them except from a founder's signed-in account.
- The enquiry sheet, the enquiries inbox and the email inbox can be opened only by the founders' own accounts. They are not shared and not linked from anywhere.
- We collect only what the form asks for, and delete it on the schedule above.
What we do not claim
We do not claim encryption at rest, ISO certification, SOC 2 compliance, or managed secure file transfer. None of those is implemented, so claiming any of them would be false. If your organisation requires them, tell us early and we will say plainly whether we are a fit.
If something goes wrong
If we become aware that data you shared with us has been exposed, we will tell you directly and promptly, with what we know and what we are doing about it. We would rather report an incident we are unsure about than sit on one.
Your choices
You can ask us:
- what information we hold about you and who it has been shared with;
- to correct or complete it;
- to delete it, including mid-project;
- to stop using it, by withdrawing your consent;
- to deal with someone you nominate, if you die or become unable to act for yourself.
Write to support@makemymis.com. We will confirm we have your request within two working days and complete it within 30 days.
Children
This website and our services are for businesses. They are not meant for anyone under 18, and we do not knowingly collect information about children.
Changes
If this policy changes in substance, the date at the top of this page changes with it.
Contact and grievances
Questions about this policy, or a complaint about how we have handled your information? Email support@makemymis.com. The founders of MakeMyMIS handle every privacy request and complaint themselves.
If you are not satisfied with our response, you can take the complaint to the Data Protection Board of India.