Can you work with sensitive or confidential data, and is an NDA available?
Yes to both. We will sign your NDA — we do not currently offer a template of our own, so yours governs. For anything sensitive, tell us before you send it and we will agree how it gets transferred. Where the analysis does not need identifying fields, we would rather you remove them than trust us with them. We do not publish client data or screenshots without written permission, and we do not claim encryption, ISO, SOC 2 or HIPAA controls, because we have not implemented them.
Why is there no file upload on your quote form?
Because we have not built file storage we are willing to make promises about. Until we have, a share link you control — Google Drive, OneDrive, WeTransfer — is safer for you than an upload box on a marketing site: you can see who opened it and you can revoke it. Ask us on the form and we will send an address to share with.
What affects the price, and why are no prices published?
What affects it: volume, source quality, the number of separate sources, how much cleanup is needed before the real work starts, and whether a refresh mechanism is in scope. Why nothing is published: this is a new practice, and a rate published before we understand our own delivery times would be a number we could not stand behind. We quote after seeing a sample, and the quote does not move unless the scope does.